According to Google, 97% of consumers use the web to search for local businesses so a strong online presence is crucial to your success no matter the size your business or industry. Your web site is your virtual store and it’s critical that you make a first great impression. The four building blocks to online presence are:
Can customers FIND you? Are your online listings accurate? Is your business listed in all relevant online directories? Is your web site search engine optimized? Every search is a local search. Use our platform to manage your local listings and your customers will find the information they need.
Do customers TRUST you? Are you increasing 5-star online customer reviews on Google, Facebook, etc.? What is your customer experience? Capture your customer feedback and online reviews in one place to drive revenues. No matter if you are a small or big business, you will grow with Feedback Systems.
Do customers LIKE you? Are you engaging your customers on social? Are you social listening? Social is great for generating word of mouth and staying top of mind. Manage all your social media in one place.
How do you measure your online presence performance and customer satisfaction? Do you really know your customers wants, needs, and perceptions? Tremendous insight can be gained by analyzing customer data. The challenge for most organizations is having the time, expertise, and tools. Put our platform to work for you.
Click here to get a free custom report that grades your online presence—essential information all companies must have in this modern age of internet, mobile, and the Google, Facebook, and viral social media environment we live in.