Online Reputation Management Services

Learn more about our Online Presence and Reputation Management services:

According to Google, 97% of consumers use the web to search for local businesses so a strong online presence is crucial to your success no matter the size your business or industry. Your web site is your virtual store and it’s critical that you make a first great impression. The four building blocks to online presence are:

Data from Google show that 97% of users turn to online media when searching for products and services in their local area. This shows how important it is to build a solid web presence and manage your online reputation.

As a local business in Long Beach, CA you need to make a killer first impression. A big part of this is updating your website (and your virtual store if you have one) to attract customers to your brand.

Focus on improving the four building blocks of your online presence. These include:

Search
Feedback Systems is a longstanding member of the online reputation management industry in Long Beach, CA. We know what it takes for customers to find you — and to see you in a good light.

Our team capitalizes on local searches to make your business rank for geographic-related searches. We do this by keeping your online listings accurate and including your company in all relevant online directories.

We streamline the process and allow you to manage your local listings in one place. Help your customers find accurate info on your website with ease through our services.

Reviews
One of the most powerful marketing tools is the word of mouth recommendation. The recommendation from a third party crosses that divide that advertising tries to bridge. And that divide is getting your customers to know, like and trust you.

When someone gives you a recommendation, that recommendation does all of the selling for you. All you need to do as a business owner is show up and do what you do best.

In today’s digital economy, the online review is the new world currency. Wherever your customers are hanging out, they have a network of people who are more than willing to voice their opinion about their experience with your product or service.

Here are five ways online recommendations can help build your business:

  1. Find new customers through your existing happy customers. These people will most likely leave you a five-star review. Give them an easy way to share their opinion.
  2. Implement feedback to improve your products and services. Reviews can show off where you shine. And they can also provide a reliable source of valuable information. And you can use this information to understand what is most important to your customers.
  3. Build an online presence. The more online reviews you can get, the more free content there is about your business. Plus, this content lets everyone know what is so great about your business.
  4. Become more visible and relevant in search. The more reviews you have, the more visible you will be for specific keywords related to your business. This leads to a higher search ranking and gets you noticed.
  5. Connect with your customers wherever they hang out. Send requests for reviews via text, email, or other social media platforms to get your customer’s attention. No matter where they spend time online.

Social
Do customers LIKE you? Are you engaging your customers on social? Are you social listening? Social is great for generating word of mouth and staying top of mind. Manage all your social media in one place.

Insights
How do you measure your online presence performance and customer satisfaction? Do you really know your customers wants, needs, and perceptions? Tremendous insight can be gained by analyzing customer data. The challenge for most organizations is having the time, expertise, and tools. Put our platform to work for you.

Establish Control Over Online Conversations

Your online reputation describes how customers view your brand. It is the confluence of information about your company online — and it includes the positive and negative side of your business.

Build trust for your organization with online reputation management (ORM). With ORM, you can counteract negative feedback and develop a strong, consistent brand identity across all platforms.

But how do online reputation management services work?

Showing the Best Side of Your Brand

ORM is your best defense against defamatory attacks to your brand. And it starts by establishing a clear brand identity that highlights the strong points of your business.

Elevate your online reputation by eliminating negative feedback. With successful online business reputation management, you create a virtuous cycle of positive information that reflects well on your brand.

It’s easier to expand your reach and build on digital marketing opportunities when you circulate accurate, good-quality content about your company.

Reap the benefits of our online reputation management services in Long Beach, CA. These include:

  • Better credibility and trust – Build confidence for your brand and engage prospects who want to do business with you.
  • More business opportunities – Companies with strong online reviews are more profitable and attract more customers.
  • Valuable marketing insights – Obtain relevant insights from customer reviews. Enhance your marketing efforts to appeal to your target audience.
  • Attract better talent – A positive brand reputation helps grow your business by attracting better employees.

Click here to get a free custom report that grades your online presence—essential information all companies must have in this modern age of internet, mobile, and the Google, Facebook, and viral social media environment we live in.