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Customer Voice

Gather customer feedback via email and SMS.

Turn customer experiences into stars

Customer Voice is a feedback tool that allows you to invite customers to leave reviews, boost online star rating, and improve SEO. With just a couple clicks, you can reach customers via email or text, and collect reviews on the sites that are most important to your business.

What is Customer Voice?

Customer Voice is a feedback tool that allows you to invite customers to leave reviews, boost online star rating, and improve SEO. With just a couple clicks, you can reach customers via email or text, and collect reviews on the sites that are most important to your business.

Customer Voice assists You in the following key areas:

  • Generate more reviews for your clients: Build up your Business credibility with raving reviews and watch as new customers come pouring in. Simply choose a method, provide a customer list, and click send.
  • Deliver a powerful listening tool: Customer Voice gives you the ability to listen to customer feedback and find ways to improve. Plus, it provides an avenue to address negative feedback before it goes live.  
  • Boost star ratings across multiple review sites: With Customer Voice, you can choose which sites to ask for reviews on. This way You can target Your most important customers, and look great on platforms essential to Your business.
Customer Voice - Full Walkthrough (email & SMS)
Customer Voice - Full Walkthrough (email only)

Here's what Customer Voice can do for you..

Use happy customers to win new customers

Leverage the voice of brand champions to improve your clients’ online word-of-mouth. Invite existing customers to share their feedback and experiences online so new customers know your clients can be trusted.

Collect feedback to better your clients’ business

Ensure customers are getting what they want and expect. Invite them to share their experiences so your clients can put their valuable feedback to work.

Build a targeted presence across popular review sites

Make sure your clients’ reviews show up where their customers spend the most time. Focus on collecting feedback on the customer review sites that impact their business.

Help businesses shine in local search

Leverage the voice of brand champions to improve your clients’ online word-of-mouth. Invite existing customers to share their feedback and experiences online so new customers know your clients can be trusted.

Reach customers wherever they are

Customer Voice gives your clients the flexibility to request reviews on the medium that works best for their customers—either text message or email.

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