Big Data Platform
Feedback Systems helps you understand your customers and their activities, predicting future behavior so you can anticipate which actions lead to successful onboarding, higher retention, engagement and growth.
Customer intelligence that you can act on.
You’ll get a deeper understanding of your customers: from those at-risk to your most engaged users and everything in between.
From capturing every activity to comparing segments to scoring a customer’s likelihood to churn, Feedback systems applies machine learning to different levels of analytics so that you can anticipate changes in a customer’s risk level.
Great analytics are only useful if you can do something with them.
Our powerful algorithms let you easily see which churn drivers contribute most to user behavior, helping you prioritize your communications based on need and tailor your messages’ content and timing to maximize their impact.
Our Data Platform as-a-service means you have scale, speed, & security.
Use our world-class analytics platform for ad-hoc analytics, machine learning and data management. From SQL over billions of events to deploying new predictive models, we have you covered.
Contact us for more details.