What is a thought leader and why should you be one?

Just as there are different definitions for “success”, there are different ways to look at thought leadership. If you’ve never heard of the term “thought leader”, the basic terminology could be defined as someone who recognizes themselves as an expert or authority in a selected area of specialization and thus becomes the go-to person for […]

Are You Ready to Sell to the Government?

There’s an old adage that says when you are selling to the government, the hardest part is getting in.  In keeping with this, preparation is one of the most important keys to success. Check out the following five steps in to figuring out if you are truly prepared to sell to the government. Step 1 – […]

Linking Customer Satisfaction Measurement to Financial Performance

One of the main benefits of Customer Satisfaction research is provided through the capability to observe trends on indicators that are directly tied to financial performance.  Companies can use ongoing measurement as an early warning system to monitor and detect drops in performance and to determine how to take corrective action.  When performance is stable […]

Components of a Reliable Customer Satisfaction Program

One of the primary indicators of successful business performance is Customer Satisfaction Measurement.  Companies benefit from listening to their customers and taking notice of what they say about their strengths and weaknesses.  It is not enough to just hear what customers are saying.  Companies need to be able to understand the composition of their customer […]

How Fit is your Factory?

In an ongoing effort to highlight companies that are implementing innovative solutions that increase efficiency, I recently spoke with Dennis Cocco, owner and founder of 10in6, a software company that offers a unique manufacturing solution that will increase a plant’s efficiency by 10% in just six months. Like the abundance of people who say they […]

Meet the AGROBOT

Solving food shortage problems is a worldwide predicament without a universal answer. One company is working its way towards a solution, using technology to decrease the labor needs of farms, allowing for more produce to be grown, picked and delivered without impacting heavily on the farm’s ROI. Using innovative techniques for farming, Agrobot is growing […]

How to make the “false positives” go away for better lead generation results

In an interview with Peter Ostrow, President and CEO at <a href=”http://bit.ly/2kiDt0x”>TCI Marketing Services</a>, we learned that the secret to their success is based on delivering consistently better results than the competition. They achieve this by focusing on building and integrating into the process the right technology – one that can do many jobs. By […]

Job Creator or Killer?

In Thomas Friedman’s <a class=”ProfileCard-screennameLink u-linkComplex js-nav” href=”https://twitter.com/tomfriedman” data-aria-label-part=””>@<span class=”u-linkComplex-target”>tomfriedman</span></a> latest book entitled Thank You for Being Late “An Optimists Guide to Thriving in the Age of Accelerations” he makes the case that as robots and artificial intelligence replace humans in the workplace there will be greater not less employment opportunities. Labor costs decrease, product costs go […]

$250 billion opportunity for US manufacturers

Did you know that Walmart is committed to purchasing an additional $250 billion dollars in products from US manufacturers by 2023? That’s a huge incentive for consumer products manufacturers that are investing in the United States. http://blog.walmart.com/us-manufacturing/20160616/walmarts-investment-in-us-manufacturing-explained If you’re a senior level executive at a company that is stepping up to help Walmart meet this […]

Inside Walmart’s $50 Billion Buy American Campaign

March 15, 2013 Walmart Supplier News Walmart SVP Michelle Gloeckler was interviewed by Walmart Supplier News. This article appeared in the Spring 2013 issue. MOMENTUM BUILDS FOR DOMESTIC SOURCING INITIATIVE Michelle Gloeckler is senior vice president of the home category at Walmart U.S. Walmart U.S. president and CEO Bill Simon laid out a grand vision for […]